REFUND POLICY

1. Returns

We want you to be fully satisfied with your purchase from Victory Thru Christ. However, due to the custom nature of our products, we currently do not accept returns or exchanges unless your item is defective or damaged. Please review our sizing charts and product descriptions carefully before making a purchase.

2. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 14 days of receiving your order. Provide your order number, a description of the issue, and photos of the damaged item. We will assess the situation and offer a replacement or refund if deemed appropriate.

3. Wrong Item Received

If you receive the wrong item, please contact us within 14 days of receiving your order. Include your order number, a description of the issue, and photos of the incorrect item. We will work with you to resolve the issue and send you the correct product.

4. Non-returnable Items

The following items are non-returnable:

Sale or clearance items
Gift cards
Personalized or custom-made items (unless defective or damaged)

5. How to Initiate a Return

To initiate a return for a damaged or defective item, please contact us. We will guide you through the return process and provide instructions on how to send the item back to us, if necessary.

6. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

We do not offer direct exchanges. If you wish to exchange an item, you will need to return the original item (if eligible) and place a new order.

7. Exchanges

You will be responsible for paying the shipping costs for returning your item, unless the return is due to a damaged or defective product or a mistake on our part. Shipping costs are non-refundable.

8. Shipping Costs

If you haven’t received a refund within the expected time frame, first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [Insert Contact Information].

9. Late or Missing Refunds

We reserve the right to update or modify this Return Policy at any time. Any changes will be effective immediately upon posting on our Site. We encourage you to review this policy regularly for any updates.